Register for Life Support

We want to make sure you have advanced notice of any planned outages in your area. Find out how to register your equipment with us and create a power outage action plan.

Eligible life support equipment

The life support equipment in your home can be registered with us if it’s specified under the under the WA Government's Life Support Electricity Subsidy Scheme. This equipment must be prescribed by an authorised medical practitioner and must be operated at the applicant’s home address.

What to do next

Notify us as soon as possible

We'll make sure your power supply needs are considered immediately if an outage occurs.

+ Call 1800 267 926 - weekdays (8am - 5pm)

Complete the registration form

You'll need to complete this form and get it certified by your medical practitioner.

+ Download the Life support equipment registration form

Return the certified form to us

You need to return the form within 20 days of notifying us of your life support equipment.

We'll assess your application and confirm the outcome in writing.

Create a power outage plan

It's important you create a plan and share it with family and friends so when the power goes out, you'll know what to do.

+ Get started on your power outage plan

How to submit your form

Submit your completed, certified application for by email to your local Horizon Power office or by post to:

Horizon Power - GPO Box P1145 PERTH WA 6844

Download the form

Find your local office

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.